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Covid-19 ready!

5/16/2020

YOUR SAFETY IS OUR TOP PRIORITY

Measures against Covid-19 for your carefree winter vacation

Your holiday with us should still feel like a holiday this year, despite Covid-19. That is why we have been busy planning and organizing to make your well-deserved vacation days safe and relaxing.

 

Our measures and services are constantly revised and adapted to the current legal provisions and recommendations.

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Travel safely in winter

South Tyrol is currently preparing for a safe and carefree winter in compliance with the necessary saftey regulations. You can always find the latest information for your safe holiday in South Tyrol here

 

Skiing - safe at Kronplatz

Kronplatz, the best ski resort in South Tyrol, awaits you again this year with the usual quality and hospitality. With around 476 hectares of slopes, you don't need to worry about the necessary safety distance. More information on the detailed hygiene concepts of Plan de Corones can be found here.

General

- We will hide our smiles behind a face mask this winter, but don't worry, you will see the warmth and good mood in our eyes.
- Check-in: For an even more relaxed arrival, you can send us your registration data conveniently online from home.
- Check-out: So that the check-out is also very quick, you can pay your bill the evening before your departure as well.
- For a carefree vacation, we provide sufficient facilities for disinfection throughout the hotel.
- In the hotel, we kindly ask to wear a mouth-nose protection.
- No distance rules apply to people staying in the same room and people living in the same household - you can of course stay close to your loved ones.
- Our spacious indoor areas and extensive gardens offer you many private and cozy corners.

 

Hygiene and cleaning

Hygiene and cleanliness have always been a top priority for us and are now being intensified again. All relevant surfaces in the public area are disinfected and cleaned several times a day, taking into account health and hygiene regulations.

- Training our hardworking housekeeping staff on the increased hygiene regulations
- Housekeeping staff use mouth and hand protection when cleaning
- Daily thorough airing and cleaning of the interior
- Meticulous disinfection of the rooms before each arrival
- Thorough cleaning and careful airing of the rooms
- Professional cleaning of hotel and room linen
- The room cards are thoroughly disinfected after each departure.

 

Updated cancellation conditions - vacation anticipation without risk!

You can look forward to your well-deserved vacation without worries. For the time being, the following applies: You can cancel your holiday free of charge up to 14 days before arrival. Of course you can also easily change the dates for your stay. 
You therefore book without any risk!

 

Employee protection

Our employees and their health are our greatest asset. Which is why, the highest safety precautions of course also apply in this area. Our entire team is, of course, trained for the increased hygiene measures.

- Before starting work, the body temperature of every employee is measured.
- Each employee washes and disinfects their hands several times a day.
- All of our employees are equipped with the legally prescribed protective masks and gloves.

 

Gastronomy

Whether in the restaurant or on the terrace - you have plenty of space to enjoy your meals with privacy! 

- It is not necessary to wear a face mask at the table.
The necessary distance between the tables is guaranteed.
- Our employees wear the required face mask.
- Regional and high quality products with a comprehensible manufacturing process are of great importance to us.
- At the buffet we ask you to wear a mouth-nose protection out of mutual respect and for the best possible self-protection.



Wellness & SPA

Relax all around - thanks to our spacious SPA area.

All our pools as well as the saunas are open! 
- Our highlight: Our 3,000 sqm garden with a spacious lawn and many private corners offers plenty of space to relax surrounded by nature.
- Deckchairs are placed at a generous distance.
- Our numerous cozy niches offer plenty of space for togetherness.
- The loungers are also placed at a sufficient distance in our spacious rest and relaxation rooms.
- No distance rules apply to people staying in the same room or household.

 

 

And finally, a lot has changed in recent months but one thing has always remained the same: we are still the same. Together with our hardworking employees, we will continue to do everything to make your vacation a unique experience - with security and warmth.

Let's live normality together again and enjoy the beautiful things in life.

We look forward to seeing you soon.

We are happy to answer any question!

+39 0474 565 230 or info@pustertalerhof.com

 

Sincerely,

Family Gatterer and the whole Pustertalerhof Team 



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